Privacy Policy

Privacy Policy for Harmony & Hygiene ltd

Effective Date: 06/06/2024

At Harmony & Hygiene, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you engage with our environmentally friendly cleaning services.

We may collect the following types of information:

• Personal Information: This includes your name, address, phone number, and email address, which you provide when booking our services.
• Payment Information: Credit card details and billing information, processed securely through our payment processor.
• Service Preferences: Information regarding your cleaning preferences, specific requests, and feedback.

We use your information for the following purposes:

• Service Delivery: To provide the cleaning services you request and to communicate with you regarding your bookings.
• Customer Support: To respond to your enquiries and provide assistance.
• Marketing: With your consent, we may send you promotional materials, special offers, or updates about our services. You can opt out at any time.
• Improvement: To analyze usage patterns and improve our services based on customer feedback.

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may engage trusted third-party vendors to assist with payment processing, scheduling, and other operational needs. These parties are obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. We use secure servers and encryption protocols to safeguard your data during transmission.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate information.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you through email or other communication methods if significant changes occur.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Harmony & Hygiene ltd
24 Tunneys Lane, Ditchingham, Bungay, NR352RQ, United Kingdom
07861420806
enquiries@harmonyhygiene.co.uk