The Harmony Eco- Performance System
Designed to restore. Engineered to perform.
Designed to restore. Engineered to perform.
At Harmony & Hygiene, our carpet cleaning is delivered through the Harmony Eco-Performance System. A structured methodology designed to clean carpets safely while protecting fibres, materials, and the indoor environments they sit within.
We provide professional eco-performance carpet cleaning across Bungay, Beccles, Norwich and surrounding areas, using controlled processes that prioritise long-term fibre health, balanced cleaning, and consistent, reliable results.
At the centre of the system is our plant-based soil suspension pre-treatment, Harmony Pre-Lift 8™. This carefully balanced solution works by loosening and suspending embedded oils, soils, and organic residues within the carpet pile, allowing for precise, fibre-safe extraction and a deeper, more stable clean.
Wool carpets require a different approach. Their natural fibres respond differently to moisture, heat, chemistry and agitation, which means the cleaning process needs to be carefully controlled from the outset.
At Harmony & Hygiene, wool and wool-blend carpets are treated using a dedicated fibre-safe process. We assess the construction and condition of the carpet, select appropriate WoolSafe chemistry, control moisture carefully and adapt agitation, extraction and drying to the individual carpet.
It means delicate natural fibres receive the level of care they require, without compromising the depth or quality of the clean.
Every home is different, and so is every carpet.
Our Eco-Performance System is structured into three clearly defined levels of care.
| What’s Included | Eco-Performance Deep Clean | Eco-Performance Odour Neutralising Clean | Eco-Performance Complete Care™ Our signature service |
|---|---|---|---|
| Full Inspection & Outcome Framing | |||
| Targeted Stain Treatment | |||
| Professional Eco-Performance Deep Clean | |||
| Targeted Enzyme Application (where required) | |||
| Whole-Home Odour Neutralising System | |||
| Professional Fibre Protection | |||
| Spill & Soil Resistance | |||
| Post-Clean Grooming & Fibre Setting | |||
| Best for | Most spaces | Pet & odour issues | Peace of mind |
Professional Carpet Cleaning – Eco-Performance Deep Clean
Our core professional carpet cleaning service. Designed for most homes, delivering controlled soil suspension, heated extraction, fibre neutralisation, and balanced finishing.
Pet & Odour Carpet Cleaning – Eco-Performance Odour Neutralising Clean
For homes with pets or embedded odour concerns. This specialist carpet cleaning service includes targeted enzyme treatment to reduce organic odours at fibre level.
Premium Carpet Cleaning + Fibre Protection
Our most complete carpet treatment. Complete Care™ combines the full Eco-Performance Deep Clean with professional fibre protection applied after cleaning. Designed to help freshly cleaned carpets resist everyday spills and soiling.
The Harmony Eco-Performance System™ is built around five controlled stages:
We assess fibre type, soil load, and set clear expectations for what can be achieved.
Harmony Pre-Lift 8™ plant-based pre-treatment is applied to suspend embedded soil without harsh chemicals.
High-temperature rinse removes contaminants and balances pH to protect fibres and prevent re-soiling.
Controlled drying and grooming restore texture and appearance while minimising downtime.
Following cleaning, a professional fibre protector is applied to help create resistance against everyday spills and soiling, helping preserve the freshly cleaned carpet.
Cleaning restores.
Protection prepares.
Following your professional carpet cleaning service, we may recommend professional fibre protection across all cleaned carpeted areas. Particularly in homes with pets, children, or higher daily use.
This is not a surface coating or cosmetic finish. Professional carpet protection works at fibre level, creating an invisible barrier around each strand. This helps reduce the likelihood of spills bonding permanently, allowing liquids to remain closer to the surface for longer and giving you time to respond before staining occurs.
Fibre protection does not prevent accidents, it reduces their impact and makes carpets easier to maintain between cleans.
When applied correctly, professional carpet protection supports easier maintenance, improved stain resistance, and a more consistent long-term carpet appearance.