The Harmony Eco- Performance System
Designed to restore. Engineered to perform.
Designed to restore. Engineered to perform.
At Harmony & Hygiene, our carpet cleaning is delivered through the Harmony Eco-Performance System. A structured methodology designed to clean carpets safely while protecting fibres, materials, and the indoor environments they sit within.
We provide professional eco-performance carpet cleaning across Bungay, Beccles, Norwich and surrounding areas, using controlled processes that prioritise long-term fibre health, balanced cleaning, and consistent, reliable results.
At the centre of the system is our plant-based soil suspension pre-treatment, Harmony Pre-Lift 8™. This carefully balanced solution works by loosening and suspending embedded oils, soils, and organic residues within the carpet pile, allowing for precise, fibre-safe extraction and a deeper, more stable clean.
Because professional carpet cleaning does not always end the moment equipment leaves the home, every clean includes 72-hour post-clean wicking support. A structured follow-up window designed to manage the rare movement of deep-set spots as fibres dry and stabilise.
The result is carpet cleaning that is controlled, built to last and never left to chance.
Every home is different, and so is every carpet.
Our Eco-Performance System is structured into three clearly defined levels of care.
| What’s Included | Eco-Performance Deep Clean | Eco-Performance Odour Neutralising Clean | Eco-Performance Assured™ Carpet Care Our signature service |
|---|---|---|---|
| Full Inspection & Outcome Framing | |||
| Professional Eco-Performance Clean | |||
| Post-Clean Fibre Rebalancing Period (72 hour support) | |||
| Whole-Home Odour Neutralising System | |||
| Targeted Enzyme Application (where required) | |||
| Covers New Spills After the Clean | |||
| Post-Clean Spot Care Call-Backs | Up to 3 | ||
| Assurance period | 90 days | ||
| Best for | Most spaces | Pet & odour issues | Peace of mind |
Professional Carpet Cleaning – Eco-Performance Deep Clean
Our core professional carpet cleaning service. Designed for most homes, delivering controlled soil suspension, heated extraction, fibre neutralisation, and balanced finishing.
Odour Clean
Pet & Odour Carpet Cleaning – Eco-Performance Odour Neutralising Clean
For homes with pets or embedded odour concerns. This specialist carpet cleaning service includes targeted enzyme treatment to reduce organic odours at fibre level.
Assured™
Premium Carpet Cleaning with 90-Day Cover – Eco-Performance Assured™ Carpet Care
Deep Clean plus 90-day spot-care support. Designed for households where ongoing protection and post-incident reassurance matter. Providing calm, considered support.
The Harmony Eco-Performance System™ is built around five controlled stages:
We assess fibre type, soil load, and set clear expectations for what can be achieved.
Harmony Pre-Lift 8™ plant-based pre-treatment is applied to suspend embedded soil without harsh chemicals.
High-temperature rinse removes contaminants and balances pH to protect fibres and prevent re-soiling.
Controlled drying and grooming restore texture and appearance while minimising downtime.
We monitor drying progress and remain available for questions or adjustments during the first 72 hours.
At the centre of the Harmony Eco-Performance System™ sits our soil suspension pre-treatment. Harmony Pre-Lift 8™.
The formulation uses a balanced blend of plant-derived surfactants, controlled alkalinity, and citrus-based solvents to break the bond between oils, particulate soil, and the carpet pile, allowing contamination to be safely suspended before extraction.
Where organic contamination is present such as food residues, body oils, or pet accidents our system allows for fresh enzyme activation at the ready-to-use stage, ensuring maximum effectiveness at fibre level.
Pre-Lift 8™ is not simply a cleaning product.
It is the activation stage of the Harmony Eco-Performance System, a controlled beginning that allows everything that follows to perform as intended.
Professional Fibre Protection
Carpet Protection After Cleaning
Cleaning restores.
Protection prepares.
Following your professional carpet cleaning service, we may recommend professional fibre protection across all cleaned carpeted areas. Particularly in homes with pets, children, or higher daily use.
This is not a surface coating or cosmetic finish. Professional carpet protection works at fibre level, creating an invisible barrier around each strand. This helps reduce the likelihood of spills bonding permanently, allowing liquids to remain closer to the surface for longer and giving you time to respond before staining occurs.
Fibre protection does not prevent accidents, it reduces their impact and makes carpets easier to maintain between cleans.
When applied correctly, professional carpet protection supports easier maintenance, improved stain resistance, and a more consistent long-term carpet appearance.